Cookie Policy

Preamble

FoodFix operates as a website and application, with users agreeing to cookie usage through site access. The company identifies itself as FoodFix Tech LTD, incorporated in the United Kingdom (company registration 14433407), located at 41 Devonshire Street, Ground Floor, W1G 7AJ, London.

Service use remains subject to the Terms of Use, which incorporate this Cookie Policy. Alternative format access is available for individuals with disabilities by contacting the company email.

1. Definitions

Cookies are small pieces of data – usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Service. They work like small notes that track visit frequency, duration, and user actions.

A typical cookie contains the originating website name, retention duration (generally between minutes to two years), and a randomly generated unique number value.

2. Why We Use Cookies

We use cookies for four primary purposes:

• Improve your experience: Faster logins through remembered details, accelerated page loading, live chat access, and browser/device optimization via technical information.
• Store personal preferences: Delivering preference-matched content and relevant offers based on browsing history.
• Ensure safety and security: Protecting user information security during service use.
• Improve our service: Managing advertisement/announcement frequency and measuring visitor usage patterns to enhance usability.

3. How We Use Third Party Cookies

Third-party cookies are employed for:

• Google Analytics (usage and analytics)
• Google Ads (marketing)
• Facebook (usage, analytics, and marketing)
• Intercom/Drift/Typeform (customer support)

Customer support

Live chat functionality relies on third-party cookies.

Usage analytics

Understanding website and app user behavior patterns.

Marketing

Attracting new visitors, managing waitlists, and communicating with previous visitors through platform-based cookie tracking.

4. How Cookies Affect Your Privacy

Website access remains possible without cookies, though personal information may be requested for service usage. Complete data collection, usage, retention, and disclosure details appear in our Privacy Policy.

5. Manage Cookie Preferences

You may disable cookies through your browser or phone settings. Visit aboutcookies.org for independent deletion and control guidance.

Third-party opt-out options include:

• Google Analytics
• Google Ads
• Facebook

Disabling cookies may still display FoodFix advertisements elsewhere, though they become general rather than personalized.

6. Contact

Contact the company at:

Address: 41 Devonshire Street, Ground Floor, W1G 7AJ, London, United Kingdom

Email: [email protected]